Privacy policy

At AUK X, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

What We Collect

We may collect the following information:

  • Name, contact details, and shipping address

  • Payment and transaction details (processed through secure payment gateways)

  • Order details and purchase history

  • Any information you provide while contacting our customer support

How We Use Your Information

Your information is used strictly for:

  • Processing and fulfilling your orders

  • Shipping and delivery coordination

  • Customer support and order updates

  • Payment verification and fraud prevention

  • Invoicing and legal compliance

Data Sharing

We do not sell or share your personal information with third parties for marketing purposes.

Your information is shared only with trusted logistics, payment, and service providers when necessary to process your order and provide our services.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your payment information is processed securely through trusted payment gateways.

Marketing Communication

You may occasionally receive updates, offers, or promotional messages from us via WhatsApp, SMS, or email.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Contact Us

For any privacy-related concerns, please contact us:

Email: aukurbancustomercare@gmail.com

Phone: +91 76329 27800

Customer Support Hours: 2:00 PM – 8:00 PM (Monday to Saturday)